Refund policy

At Jreems, we want you to love every piece you purchase. If for any reason you're not completely satisfied, we're here to help. Please review our return and refund guidelines below:

  • Returns:
    You can return any unworn, unwashed, and undamaged items within 3 days of receiving your order. Please ensure that the items still have all original tags attached.

  • Refunds:
    Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a refund of the cost of item only, will be processed to your original method of payment within 5-10 business days.

  • Exchanges:
    If you would prefer an exchange, please place a new order for the desired size or style, then return the original item within 3 days, for a refund.

  • Non-returnable items:
    Any items marked as final sale or clearance cannot be returned or refunded.

  • Return Shipping:
    Customers are responsible for return shipping fees.

For returns or exchanges, please email our service team at jreems.info@gmail.com for further assistance.

Stay confident!